Video wall resolution - hardware configuration issues

Help from Community
1

We’re a new Intuiface client, and are having trouble setting up the hardware and software for one of the video wall locations.

Specs:
Dell 3060 MicroPC w/ Intel Core i5-8500T
(4) Planar Clarity Matrix G3 LX55X touchscreens
1x4 configuration - Resolution 7680x1080

The MicroPC doesn’t have a resolution wide enough on one output, so we have tried using both display outputs (one DisplayPort and one HDMI), then configured the Planar VC to take both inputs and display each input to two monitors at 3840x1080. Then we ran into the issue where the Player only shows on one of the two sets of monitors.

Can anyone recommend either a different configuration or a better PC hardware alternative?

Thanks!

2

Hello Ryan,

I recommend you to open a ticket on our Support Site so our team can investigate.

Regards,

Alex.

3

We have build many videowalls

6x4 18 Screens
47"
11520x4320 Resolution

x2 Intel Xeon E5-2699 v3
S400 Sync Card
x3 AMD Firepro W9100
1500w EVGA PSU

Or

9x1 9720x1920
x2 Intel Xeon E5-2699 v3
32GB RAM
x3 Quadro P4000
Sync Card
1500w PSU

I hope this helps

4

Hi @rkramer

I think the next thing is to add the commands at the end of the shortcut to your porject to span across all screens.

Kind Regards

5

I think @Promultis is referring to the command lines described here: https://support.intuiface.com/hc/en-us/articles/360007433711-Command-line-options-for-Player-for-Windows#specify-the-screen-s-to-use-by-the-player-in-a-multi-screen-setup

Let us know how it goes.

Seb

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6

I forgot to link that xD Thank you “The one and only SEB!”

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7

Thanks all for the great support. Will give these a try.

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