When launching player it shows 'To activate player, it must be connected to the network'

Help from Community
1

Error when launching player on Windows PC -
‘To activate player, it must be connected to the network’
Device is connected to network though. Ping response is good.

2

Hello @EnterpriseVideo_Digi,

Could you submit a request on support.intuiface.com? We can assist you through that channel.

Thanks,
Ryan

3

Sure, will do. Thank you @rdriscoll