What enters end-of-support / end-of-life with the launch of Intuiface 7

Our investment in Intuiface 7 was coupled with a look at what no longer made sense for our customers. A few items leaped to mind and, after serious thought, we made some decisions about their (shortened) future. Here’s a heads-up for what will be coming to an end.

  • End-of-Support for Intuiface 6: Users are free to work with Intuiface 6 as long as they need - even after Intuiface 7 launches - but migration is deeply encouraged as we will discontinue support for Intuiface 6 at the end of 2021. This means Intuiface 6 will continue to work after the new year but no additional bug fixes nor OS (incl. security) upgrades will be delivered.
    NOTE: Player v.6 will be able to run experiences built using Composer v.7 (with the exception of the use of our new Headless CMS), so there is no reason to delay your switch to Composer v.7. With Player, you can allow schedule and access to dictate when to switch.
  • End-of-Support for Windows 7: A check of our install base and trial prospects tells us Windows 7 has a very small footprint. Plus, Microsoft officially ended support for Windows 7 in January of this year. As such, with Intuiface 7, Windows 7 will no longer be supported.
  • End-of-Support for 32-bit Windows: The vast majority of our users are on 64-bit Windows devices (both for Composer and Player on Windows), so it made no sense to stick with support for 32-bit Windows devices. That too ends with the launch of Intuiface 7.
    NOTE: If you’re using 32-bit .NET Interface Assets, you’ll either have to stay with Intuiface 6 or upgrade those assets for use on 64-bit PCs.
  • End-of-Support for Perpetual License Version Upgrades: Perpetual license holders (a type of license discontinued a few years ago) will be limited to the use of Intuiface 6 software which, as indicated above, enters end-of-support with the new year. We have a generous migration plan in place for those with Active MSU who wish to jump to the new annual license options introduced with Intuiface 7.
  • End-of-Life for IntuiPad: Ah, IntuiPad. Part of Intuiface for about a decade, this remote control for Intuiface experiences was marginalized by App Store requirements, a steady progression of alternative technology, and the ability to control Intuiface experiences through other means. You’re not using it, so you won’t miss it - but we will. Thank you, IntuiPad!

We hope those items were both clear and sensible. Let us know if you have any questions!