Video Hiccup on Scene load


#1

It seems when I set a video as the background of a scene, there is always a little “Hiccup” at the beginning of the video after the Scene loads. Does anybody know how I can keep this from occurring?


#3

@j-geis,
The best practice is to use low bitrate videos with a short duration, otherwise such hiccups can occur when the video file reloads. You can try compressing the file.

Also setting up a similar background color to the colors of the video can be helpful in case the issue is due to the ‘original’ background color of the scene flashing for a split-second.


#4

Thanks Anastasia! I’ll let our video designer know.


#5

What would you consider to be a short duration?


#6

I suggest testing what works for your case. From my experience videos up to 10 seconds work smoothly.


#7

Great, thanks!