I have a photo both working alone, when i export and add to a new experience stop working the snapshot, any idea why?
Hello @ryd ,
Sorry for the late reply and welcome to the Community! 
I recommend you to open a ticket on our Support Site so our team can investigate.
Support Team will probably ask you to share your XP with xp-for-support@intuiface.com so you may want to do that just after creating your ticket .
Regards,
Alex.