We are putting together a plan to start using the functionality of the secondary accounts. We are a digital signage company and are discussing giving all of our clients a secondary account, allowing them to publish and monitor their displays.
However, there’s some things that hold us back a bit from doing this - mainly, the options that our clients will see when they log in. I don’t mind that they see Intuiface information at all - but I think it will muddy the waters giving them all the options to talk to IF support, become an affiliate, download intuiface, and even purchase other experiences through the marketplace.
Our clients are not designers, nor are they really tech-saavy, so they want us to provide support, design, and a CMS, since we create it for their specific needs. They really wouldn’t want to get into this stuff, it would only confuse them.
Is there any way of allowing a primary account to limit access to these other options for their own secondary accounts? For us, it’d be best if they only had access to management console and possibly data tracking, and maybe a support button that emails the primary account.
I’d love to know the thoughts on this from the community and IF - I know that not everybody is focused on digital signage and the management of multiple clients and displays. But this would really be helpful for us!