Players Gone in Dashboard After 30mins


Hello all,

Please help.

Our players are gone in the dashboard every after 30mins. Therefore we cannot deploy a new experience to our players if ever we want to upload a new one.

Thanks in advance.



Hi Paul,

You should really create a support thread for this issue here:



support thread created. thanks. how do we delete this?


I will close this topic. Thanks for creating the support thread.