Player restart when Deploying

I have a player running a 3 projector video wall that is used for customer welcome signage. I often have 2 or more welcomes that need to be deployed over the course of the same day. The new version (coming soon thanks!) will take care of the scheduling that is needed. However will the need for the player to stop and reload a newly deployed experience be going away as well for a more seamless transition?

Hi Edward,

Unfortunately, if you change the content of your experience itself, you will need to close and restart it.

However, you can build your experience a different way, and decide to “host” the content outside of the experience itself, for instance:

  • have your content in an Excel file that you will just update/overwrite
  • have your content on a third party service like Airtable and update online through their web interface
  • have your content in a third party CMS like Wordpress
  • create a second experience to pilot the first one and send content “on the fly” using remote actions or webtriggers

There are a lot of possibilities, depends on your needs/requirements (and of course, the energy you want to put in building your experience :wink: ).



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Hi @Alex ,

I have a very similar need — I’ve got a multi-screen digital signage display with rotating film information that needs to be updated on the fly. The content is fed from the IntuiFace HCMS and the experience is set to sync every hour. Any tricks up your sleeve to make it work in this scenario?


Hello @evan.windham,

With the Intuiface HCMS you can add content to the Base and it will be updated in the Experience(s) using that base. There is no need to restart the Experience for this to happen, you just need to use a Sync local base action which can be done up to every 15 minutes. Is this the information you were looking for?


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Hi Ryan,

Yes! Thanks. I have it set up to sync the local base using the clock. It doesn’t actually appear to be doing it every hour though which is what made me think that it doesn’t work when an experience is already deployed.


Hi Mel/@evan.windham ,

If you want, you can even get rid of the Clock Interface Asset and use a timer Trigger/Action at the Experience level, like this

Every hour (3600sec), database will be sync-ed.

And I’m adding a small teaser :wink: … if you want to attend to the incoming Q&A Session, “web triggers” is on the menu.

Adding web triggers IA in your XP, then you can have a simple link to put in your browser to send to your running XP a message that will make it sync the database on the fly.

See you there :hugs: