Player Locking Up

player

#1

We are using intuiface as a presentation tool. During our first presentation, everything worked well. However, right in the middle of our next two presentations, the player locked up when entering a scene. It would not load any of the scene’s elements and would not respond to touch. Has anyone else had an issue like this?


#2

Hi @bbrubaker,

For this kind of issue, I recommend you to start a discussion with the support team so they can investigate what happened on your player / with your experience.

Thanks

Seb