Hi Team, I’m trying to configure my Philips Hue LED bulbs with Intuiface. I’ve successfully added the bridge IP address and the username, but when I run the experience on Player 7 (Classic), the bulbs do not respond to any triggers.
Could you please advise on what might be causing this issue or guide me through any additional configuration steps that may be required?
Hello @zuhair,
If you’re having trouble establishing a connection between Intuiface and your Philips hue bulb, use the Philips hue “Getting Started” guide to attempt interaction with your bulb via a Web browser. Failure to work with a Web browser means the problems are unrelated to your use of Intuiface. If it does work in a Web browser but you continue to have problems using Intuiface, let Support know.
Thanks,
Ryan