Not able to activate Player with a paid license key

I have been trying for 2 days to activate Player and keep getting the following error message:
Unable to communicate with license server. Intuiface Player is unable to communicate with our license server. In order to use Player offline, a paid license key is required. To work without a paid key, please ensure your internet connections is working and permits Player to access the Internet. When I click on Details the error code 208 appears and displays Free Edition Version 7.0.3+304
The license key displayed is NOT the license key I paid for. What can I do?

Hi @djones,

We received the ticket you opened on our support platform and replied there, so I’m closing this community thread.