When I try the 3D models on the tablet player, everything is fine. I can rotate, pinch, zoom, scale,…
But when I try the exact same model on the PC player I can only drag the model around. I can NOT rotate, pinch, zoom, scale… It’s like moving a 2D image around the screen.
Just to be sure, not disrespect, can you confirm your PC is a touch device ?
If it is, I recommend you to start a discussion on our support website so that the team can investigate your situation. You probably will have to share the Experience with them in order to run some tests.