Mouse interaction with 3D models

Help from Community
1

Hi!

When I try the 3D models on the tablet player, everything is fine. I can rotate, pinch, zoom, scale,…
But when I try the exact same model on the PC player I can only drag the model around. I can NOT rotate, pinch, zoom, scale… It’s like moving a 2D image around the screen.

Is there something I can do about this?

Thanks in advance,

Nicholas

2

Hello Nicholas,

Just to be sure, not disrespect, can you confirm your PC is a touch device ?

If it is, I recommend you to start a discussion on our support website so that the team can investigate your situation. You probably will have to share the Experience with them in order to run some tests.

Thanks

Alex

3

Hello,

Thanks Alex but somehow the problem I had, got solved on its own.

Kind regards,

Nicholas