Lobby Experience Reset

player

#1

We have an experience in a company lobby that - after periods of non-usage - freezes. We have the PC set to not restart.

I know we can set up the player to launch at the restart of the computer, however our issue is that it’s a (2) screen interactive, and someone must be there to hit F11 and deploy it to both screens. Is there any way to automate this?

We are only on a composer essential licence - not sure if that will affect anything. Thank you!


#2

Hi @dlavigne Please do not hesitate to create a new support ticket here.


#3

Hi @dlavigne

You can set the Intuiface player to start across an extended desktop,

There are a couple of ways to do it, you can add the argument “/extendeddisplay” to the startup executable.

Better yet, edit the “IntuiFacePlayerApp.exe.config” file in the player install folder and change the ExtendedDisplay=“false” to “true”.

The config file will be overwritten when you update the player version. You can create a “local.confg” that will not change when updating the player.

Here is a link that explains how to set up all three of these options:

Hope this helps.