We have become increasingly frustrated with IntuiFace here at the Greensboro Science Center. We have 20 iPad licenses, 1 windows computer license, and 1 composer.
We love composer, it is easy to use and fun to design experiences with. And we have never had any trouble with the one experience we have running on the Windows machine.
However the iPad experiences have never worked well. We have abided by the guidelines for designing for iPads, we have taken advice from IntuiLab staff after we posted on this forum, and yet we STILL cannot get them to operate with any acceptable level of reliability.
All of the iPads constantly crash (sometimes after touching the screen for the first time). Or the videos freeze. Oftentimes the videos will play once, but when you go to a page and then back to the video, it will be permanently frozen. We are set on utilizing video and it seems that Intuiface player on iPads just cannot handle it. We know this isn’t the iPad, because it can run a similar experience WITHOUT THESE PROBLEMS on iBooks (including running the exact same videos all day long). Also when we run these experiences on Composer’s player they always work perfectly fine. But as soon as they are on an iPad they become completely unusable.
We have also tried about 5 different versions of iOS with the player, but to no avail. Can someone please help us with this? Otherwise will be soon be in the market for new software… Is there anyone successfully running iPad experiences with video where it doesn’t crash or freeze dozens of times a day? Thanks for your time, any help would be appreciated…