Excel IA files not syncing

I have an Excel IA that I open & refresh to get external data. Just in the last 2 days, after refresh and save, the excel file “back up” and .IDF file are not revised. The data in my XP is what is found the backup and IFD files, not the main excel file. I used to be able to refresh while the XP is running, with an open excel button. Within 5 seconds of saving the excel file, my XP used to reload with new data. It does not reload now and only displays the old data.

Hello! Would you mind opening a Support Ticket and sharing your Experience with Support Team? It would make things easier if I could take a look at your Experience and see what you’ve built.

Thanks!