Embedded html in windows player


#1

Hello .
When i embed html asset with a site with 3d anatomy design it worked very well in ios player . But unfortunately, it worked very slow in window player .
I dont know what is the problem .


#2

Hello Ahmed,

I recommend you to start a discussion on our Support and to share your experience.

To share the experience, you can choose any of the following methods:

  1. Publish your experience. Then, in the Details panel for your experience on the Share and Deploy console, select the tab “Share with account” and share it with the email address xp-for-support@intuiface.com as “reader”.
  2. Put a zip of your experience on a sharing website such as Dropbox, WeTransfer, etc and then share it with the email address xp-for-support@intuiface.com.

Regards,

Alex.


#3

i sent it to email with zip form . also share with account .


#4

Thanks, now the first step is to start a discussion on our Support and give some details about your issue.