Has anyone experienced screen shudder with respect to a carousel? Our recently deployed experience has a carousel navigation screen, linking to different videos. It was fine on deployment but a few days later, we notice the carousel judders around - as if its being constantly interacted with.
It doesn’t move to the next selection - but shakes about and is sluggish when rotated by the user. Any ideas?
Hello and welcome @Kenneth.Skeldon,
I would suggest you send us a message via our support channel. We can better help with your specific issues and you then can share your experience directly to us, xp-for-support@intuiface.com, rather then publicly.
Thanks,
Ryan
Hi Ryan
OK – have done that, its my first time using any sort of support for this product, as we have only recently purchased it and used in to create an experience.
Thanks
Ken