3D models do not appear in Player

Hello! I put some 3d models in the builder and they worjed perfectly in the test play section.
In the player there Is a turning wheel as of it was changing but then I don’t see anything

Hi @maria.oddo,

For such issues, I’d recommend you to contact our support team and share your models with them.


I actually see that you did post on support and marked the ticket as solved yourself.
Can you confirm you found an answer to your issue in our documentation?