Problems with player on Samsung QM65R

Help from Community
1

Hi!

I just created a non-interactive company presentation experience. The composer preview and the Ipad-Player shows the experience in a perfect way.

On the Samsung QM65R Player only the inserted images are displayed, but not the texts (as a group in the slide shows).

Has anyone had similar experiences or perhaps a useful tip.

Thank you in advance for your response and help.

2

Hello! Would you mind opening a Support Ticket and sharing your Experience with Support Team? It would make things easier if I could take a look at your Experience and see what you’ve built.

Thanks!